12 Sep 2024 09:55 PM
12 Sep 2024 09:59 PM
Posted by a Superuser, not a Sky employee. Find out moreWhat part of it do you not understand ?
12 Sep 2024 10:17 PM
I joint sky recently I purchase online it's said I ne of payment direct debit of £43 monthly etc now on my bill saying I have to make two dd payments of £43 and £16 why
12 Sep 2024 10:22 PM
Posted by a Superuser, not a Sky employee. Find out moreAs a new customer you will be charged twice within the first months of your services going live, this is correct because you pay from that date and because with Sky we pay in advance.
The first two bills are always higher due to the date period they cover (longer than the usual 4 weeks) as you can read about here, halfway down the page here:
https://www.sky.com/help/articles/understanding-my-bills
So have you checked your future bills to see what they show:
https://www.sky.com/manage/bill/future
12 Sep 2024 10:33 PM
It only got connected on the 6 September so just been one week why paying now
12 Sep 2024 10:38 PM
If you look on my future payments for both billing it's getting billed every month next month bill is £34.40 + £16 so what is that
12 Sep 2024 10:39 PM
Hi f you don't understand what I am saying please can someone call me tomorrow plz after 2pm
12 Sep 2024 10:45 PM - last edited: 12 Sep 2024 10:47 PM
Posted by a Superuser, not a Sky employee. Find out more
@GayathiriS wrote:Hi f you don't understand what I am saying please can someone call me tomorrow plz after 2pm
You're not talking to Sky here - just other customers. No one from Sky is going to call you from a post here.
We cannot see your bills.
12 Sep 2024 10:57 PM
OK thx
13 Sep 2024 05:37 AM
Posted by a Superuser, not a Sky employee. Find out more
@GayathiriS wrote:
If you look on my future payments for both billing it's getting billed every month next month bill is £34.40 + £16 so what is that
What services from Sky do you have ?
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