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Discussion topic: I cant change my payment method on the app or online. Always seems to be a fault

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This message was authored by Lee240388 This message was authored by: Lee240388

I cant change my payment method on the app or online. Always seems to be a fault

I've tried to change my payment method as my debit card was cancelled and I have acquired a new one. Everytime I try to change it, it always comes up saying there's a fault try again later. I have tried no less than 10times to change it. I'm worried my wifi will be disconnected 

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This message was authored by caesarome This message was authored by: caesarome

Re: I cant change my payment method on the app or online. Always seems to be a fault

Posted by a Superuser, not a Sky employee. Find out more

I would suggest calling Sky to ask them to update it for you.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home

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