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Discussion topic: I can't obtain an itemised bill

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This message was authored by Damra This message was authored by: Damra

I can't obtain an itemised bill

I can't obtain an itemised bill through my sky app or website. Anyone to help here. the insurance company keeps asking about it, and unfortunately a Sky member said they only can post it ,but I still didn't receive it. I called again and Sky customer service said they are unable to send any itemized bill, simply this is not something they can do. I was frustrated by the false information and had to wait hours and days for a piece of document. Anyone here can help please.

Thanks.

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: I can't obtain an itemised bill

Posted by a Superuser, not a Sky employee. Find out more

What's the issue on the website?  I can view my bills and expand them for detail.

I am just another Sky customer and my views are my own
This message was authored by caesarome This message was authored by: caesarome

Re: I can't obtain an itemised bill

Posted by a Superuser, not a Sky employee. Find out more

You should be able to view your bills here:

 

https://www.sky.com/manage/bill/

 

And you can also download and print them if needs be.

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Damra
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This message was authored by Damra This message was authored by: Damra

Re: I can't obtain an itemised bill

It only shows my device usage on the website .

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