I can't access my bill. Its saying its a restricted page. I am finding it very diffixult to get help

[Jojoannaa]

I need to print my bill ASAP but I can't get access. I need access asap

[caesarome]

@Jojoannaa 

Are you signed in with your main primary Sky ID ?

[Jojoannaa]

Yes I think so

[caesarome]

@Jojoannaa 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies are not instant.

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to @Jojoannaa to chat.

[Lisa-P1987]

We are still looking to help you Jojoannaa . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Tina96]

I want to set up my dd with u I want to give my bank details 

[Tina96]

Want to set up bank detail I owe £27 and I would like this come out around 17th nov

[caesarome]

@Tina96 

You can do this via the MySky app or online here:

https://www.sky.com/bill/tv-broadband-talk/change-payment-method