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Discussion topic: I am trying to book a home move on the app but it is not recognising me as the primary account holde

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Message posted on ‎23 Jul 2024 08:35 PM

I am trying to book a home move on the app but it is not recognising me as the primary account holde

I am trying to book a home move on the app but it is not recognising me as the primary account holder

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This message was authored by: caesarome

Message posted on ‎23 Jul 2024 10:01 PM

Re: I am trying to book a home move on the app but it is not recognising me as the primary account h

Posted by a Superuser, not a Sky employee. Find out more

Are you able to view your bills here using the same login details:

https://www.sky.com/bill/tv-broadband-talk

 

If not give this a try:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

 

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This message was authored by: Pete64

Message posted on ‎23 Jul 2024 10:21 PM

Re: I am trying to book a home move on the app but it is not recognising me as the primary account h

Hi @caesarome, yes I can view all account details and billing info through the normal channels, looks like I'll have to call the direct.

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