Discussion topic: I am out of contract, on 28th nov 23 I moved to BT broadband. Sky continue to charge me-why

This message was authored by: Rosy84 · ‎19 Mar 2024

l'm also in the same situation. My contract ended on October 28th.l called Sky inform them that l'm not renewing.l returned the equipment and got a confirmation email that they received the equipment. But funny enough they started charging me for a new contract since January 2024. l called several times and the calla keep looping around that l should pay first before l could talk to anyone. This is so frustrating.

This message was authored by: caesarome · ‎19 Mar 2024

It might be that your account wasn't cancelled correctly so what shows via your Sky bill does it show as being closed or that you are still being billed ?

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Discussion topic: I am out of contract, on 28th nov 23 I moved to BT broadband. Sky continue to charge me-why

Re: I am out of contract, on 28th nov 23 I moved to BT broadband. Sky continue to charge me-why

Re: I am out of contract, on 28th nov 23 I moved to BT broadband. Sky continue to charge me-why

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