@PandJ2020 wrote:
@Kristiansen78 wrote:
My sky account has increased
Yup, Sky have applied a general increase in April.
I don't want you to update my payment in April without telephoning me and re: negotiating or I will cancel and look elsewhere.
It will be applied unless you take action. Sky won't call you from a post in a public forum (for customer to customer help).
If you are not tied to a minimum term then you are free to look elsewhere.
Also worth noting you can leave the broadband contract penalty free if you cancel broadband within 30 days of being notified of the price increase.
No such provision exists for the TV subscription so if you are still in a minimum term contract the price rise applies and there is little you can do about it ( unless you are close to the expiry of your minimum term and which point you may be able to renegotiate for a new 24 month contract).
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