I am moving and keep getting an error when I try to notify of the move online.

[Ronald13]

I have been through the whole process of selecting my new address and package and then right at the end, I get a message ot say they are having technical dificulties but there is no information on what to do next. Have been trying for a week.

[GD1 · Accepted solution]

@Ronald13  I would cll them.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.