This discussion topic has been answered Discussion topic: I am currently receiving Universal credit am I able to get basic for broadband?
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Message posted on 27 Aug 2024 10:06 PM
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Message posted on 27 Aug 2024 10:13 PM - last edited: 27 Aug 2024 10:15 PM
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Details can be found here:
httpss:/wwww.sky.com/help/articles/sky-social-tariff
If you are currently a Sky Broadband customer then as per this link you need to make sure you have your Nationall Insurance number to hand then give Sky a call using the options at the bottom of the page (No, I sill need help > Yes > Call Us).
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on 27 Aug 2024 10:13 PM - last edited: 27 Aug 2024 10:15 PM
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Details can be found here:
httpss:/wwww.sky.com/help/articles/sky-social-tariff
If you are currently a Sky Broadband customer then as per this link you need to make sure you have your Nationall Insurance number to hand then give Sky a call using the options at the bottom of the page (No, I sill need help > Yes > Call Us).
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 28 Aug 2024 04:56 AM - last edited: 28 Aug 2024 04:56 AM
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Re: I am currently receiving Universal credit am I able to get basic for broadband?
@A+Searle
The Sky account holder needs to be claiming Universal Credit, Pension Credit, Income Support, Income based Jobseekers Allowance or Income based Employment Support Allowance. These are the only qualifying benefits and in order for Sky to carry out checks with DWP they will need your NI number. The social tariff is for Sky Broadband Superfast 35 with an average download speed of 36Mb/s and the Sky Talk Pay As You Go tariff (ie: all calls are chargeable). It does not offer a discounted Sky Talk plan.
Broadband Basics is only available to customers who already have Sky Broadband and to add the Sky Mobile offer, you’ll need to be taking Sky Broadband Basics, and:
a) Already have Sky Mobile and a 3GB data plan.
b) Or you can add a new 3GB data plan with Sky Mobile.
If you are eligible you’ll need to call Sky to join. There is no equivalent offer for TV. The social tariff now lasts for 24 months and then reverts to the full cost but if you’re still eligible you will then need to re-apply.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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