10 Mar 2024 09:14 PM
I have a post office receipt to prove the return of the equipment ,can I be refunded and also contacted to prove the receipt which I can forward to you
10 Mar 2024 09:31 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear tomorrow you will have 48 hours to respond or it will be automatically closed.
This isn't a live chat so replies are not instant.
11 Mar 2024 08:23 AM
Posted by a Sky employeeThanks for escalating this. We’ve sent an invite to @pem to chat.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 50 minutes
New Discussion