Discussion topic: I DO NOT HAVE A SKY ACCOUNT BUT RECEIVING EMAILS ABOUT MY SKY ACCOUNT
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Message posted on 22 Oct 2024 09:55 PM
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I DO NOT HAVE A SKY ACCOUNT BUT RECEIVING EMAILS ABOUT MY SKY ACCOUNT
I live in the US, have always lived in the US, and I have never had a SKY account. However, I have recently begun receiving emails that my SKY TV streaming account is past due. The emails are addressed to a name similar to mine, but not exact, and the email does include an account number. Is this a scam or an error in the SKY records? Is there a phone number I can call from the US?
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Message posted on 22 Oct 2024 10:05 PM
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Re: I DO NOT HAVE A SKY ACCOUNT BUT RECEIVING EMAILS ABOUT MY SKY ACCOUNT
@Dg1414 It's likely someone has used an incorrect email address, there is no international number to call Sky, and even if there were they would not be able to discuss any of the account details they hold due to GDPR regulations in the UK & Europe as you're not the account holder.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 22 Oct 2024 10:14 PM
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Re: I DO NOT HAVE A SKY ACCOUNT BUT RECEIVING EMAILS ABOUT MY SKY ACCOUNT
I'm with @GD1 with this, somebody has probably made a mistake with their email address so instead of them receiving these emails you are.
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If you need help please provide as much information as you can
Message posted on 22 Oct 2024 11:45 PM
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Re: I DO NOT HAVE A SKY ACCOUNT BUT RECEIVING EMAILS ABOUT MY SKY ACCOUNT
As an addition, move it to spam and just ignore any future emails from Sky 👌
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