23 Aug 2024 03:15 PM
copy of return receipt from the post office. This is driving me insane e
23 Aug 2024 03:17 PM
23 Aug 2024 03:20 PM
Posted by a Superuser, not a Sky employee. Find out moreIt was only sent back on the 17th. Unipart are the company that deal with returns and are taking more than 2 weeks to process equipment at their warehouse. As you have proof of posting we can maybe get you some help from the Messaging Team. Let us know on this thread if you want to do that.
Your image was rejected as Sky don’t allow them on the forum.
24 Aug 2024 08:02 AM
Yes I would like this to be progressed, thank you, C
24 Aug 2024 08:16 AM
Posted by a Superuser, not a Sky employee. Find out more@ChristineL1 This has been escalated to the Sky Messaging team who should be in touch with you regarding this within the next 48 hours via a colourful chat bubble which will appear at the bottom of this page.
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Responses from the messages team aren't immediate so you need to check the chat often to see when they are replied. The chat bubble will also be present for 48 hours. Its worth noting the messaging team will ask you to verify your identity so they can confirm you are the account holder.
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24 Aug 2024 08:38 AM
Posted by a Sky employeeHi there! Thank you for escalating this. We have sent an invite to @ChristineL1.
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