How to view your early termination charges?

[FIZZYLP]

Hello, been a sky customer since 2019 at least, since August last year (2022) I’ve had nothing but issues, raised 3 complaints and my current complaint has been escalated to the highest level, being dealt with my a senior manager/operations manager. Spoke to a Team Leader/Manager before speaking to the senior manager who said he will waiver my termination charges but I still have 13 months left of my contract and I’ve signed up to Lila Connect 1GB FTTP instead of 15MB ADSL. I have requested my data by sending a formal DSAR request to Comcast Corporation, SKY Group, SKY UK Limited and the two directors Colin Robert Jones & Tanya Claire Richards by letter, fax, email and on social media to their accounts. Their CDR Team have contacted today requesting I provide evidence of my request and that I’m the data subject making the data request. Just need to see my early termination charges now but been told by SKY UK Limited Board of Directors Personal Assistant/Secretary that my account and complaint with Sky is being monitored at the highest level and to not contact sky advisors to avoid more misleading information and false events after 25 agents in 7 days have entered my account and removed call backs using Robot 8 what was placed to monitor the situation on my line instead of SKY Senior Management Team, this is being investigated along with 8 call listen sessions with advisors being aggressive, making threats to close the complaint and pay me off and to tell me to keep my 9 month old to shut up, SKY want the opportunity to deal with this but I will still pass all my findings and outcomes to ICO, Trading Standards, OfCom and Financial Conduct Authoriy and the Ombudsman. As of today my account has flags on it warning advisors not to enter my account as it's being monitored my senior management with 1-2 calls weekly until resolved, tomorrow will be my 8th engineer and 34 days with loss of service with only £4.83 auto credit for loss of service, I have been advised that I’m currently exempt from early termination charges but I went to see this on my account for clarification.

[Mark39]

You'll only be able to see what termination charges, if any, have been levied when your final bill has been processed.

[FIZZYLP]

That's a shame that they don't allow you to see your early termination fees, this is for clarity for customers because they tell you when your contract ends but that's it.

[Mark39]

Obviously there are no termination charges until the point your account is closed. They can't be assessed in advance.

[caesarome]

You should be able to get a rough idea of what it will be as it will be the remaining months of your contract that are left so just multiply the by the number of months that you have left.