How to i get a free return label to post back my sky equipment before the date of return expires

[Shambo1303]

How do I contact sky to get a free return parcel to send back my sky equipment before the date of return expires

[Daniel0210]

@Shambo1303 
If you’ve successfully cancelled Sky should send out returns packaging near the end of any cancellation period, [14 days for Broadband] [31 days for Sky Q].

You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.

[yyyy1939]

I spoke to a gentleman on Thursday, 24th April, regarding a returns label for the replacement puck. which I placed in the incoming box along with two hand sets which belong to Sky, I was assured that a returns label would be with myself today 29th . Unfortunately the label did not arrive so on speaking to another Sky representative I went on line at Sky.com/returns All went well until I reached press for return label which after several attempts i give up. Hence this Message '

                                                                                                                                          Robert Plumpton

[caesarome]

@yyyy1939 

As customers here we can't send you the label but is there any reason why you can't print it yourself if you have a printer ?

[Sarg44]

Canceled sky sending Sky Puck back to you

[Daniel0210]

@Sarg44 

Not to us. The Sky Community is a customer led discussion forum where Sky customers are available to help other customers. You are NOT contacting Sky Customer Services by posting here.