20 Feb 2023 11:59 AM
I am struggling with my monthly bill due to cost of living. I recieve some housing benefit help so looking into the Now basic payment. How do I go about this please
20 Feb 2023 01:06 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you are struggling then give Sky a call.
If you have a Sky Mobile or Sky Talk landline phone then you can call Sky for free via the 150 number. Or under "Need more help ?" at the bottom this page is the number to call, it might take a few seconds to appear, if you are in Ireland make sure the flag in the bottom right is changed to the ROI so you see an 0818 number:
Just ignore the messages at the start of the call and remain on the line for as long as you can and don't hang up when asked to do so.
20 Feb 2023 02:03 PM
Posted by a Superuser, not a Sky employee. Find out more
@JDG13 wrote:
I am struggling with my monthly bill due to cost of living. I recieve some housing benefit help so looking into the Now basic payment. How do I go about this please
Speak to Now. They're not Sky.
20 Feb 2023 02:13 PM
Thank you both I will look into this
20 Feb 2023 03:41 PM
Posted by a Superuser, not a Sky employee. Find out more
https://help.nowtv.com/article/now-broadband-basics
https://www.sky.com/help/articles/sky-social-tariff
However note that " some housing benefit help " is not a qualifying criteria for either product.
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