How to get copies of calls to customer services

[Manu1]

I wish to get copies of calls made to customer services ,  they should be released on request but I cannot find the

way to make this  request .

[Daniel0210 · Accepted solution]

@Manu1 

Staff can listen back on them for up to 12 months but the only way to receive a transcript might be to submit a subject access request

https://www.sky.com/help/forms/customer-information-request 

These can take up to 28 days to be actioned.