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Discussion topic: How to get a reduction in Bill due to loss of employment

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This message was authored by: Unemployed

How to get a reduction in Bill due to loss of employment

Been with Sky 18 years.  Took broadband package last year so in contact till March 2027.

I asked Sky for help reducing my bill but they wouldn't.  They did , however , offer that if I took out a new product , on a free trial that they would knock five pound off my normal bill.  I would have to remember, to decline the new product after the free period

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This message was authored by: caesarome

Re: How to get a reduction in Bill due to loss of employment

Posted by a Superuser, not a Sky employee. Find out more

@Unemployed 

Im not sure what you are asking but as customers all we can say is to call Sky again as you did before about this to see if any offers are available for you now.

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This message was authored by: PandJ2020

Re: How to get a reduction in Bill due to loss of employment

Posted by a Superuser, not a Sky employee. Find out more

@Unemployed wrote:

Been with Sky 18 years.  Took broadband package last year so in contact till March 2027.

I asked Sky for help reducing my bill but they wouldn't. 


The short answer is you can't get a reduction if subject to a minimum term.  (Unless Sky agree to it but that's unlikely as you've found out)

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: TimmyBGood

Re: How to get a reduction in Bill due to loss of employment

Posted by a Superuser, not a Sky employee. Find out more

@Unemployed 

 

https://www.sky.com/help/articles/sky-social-tariff 

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