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Discussion topic: How to close a account on behalf of parent with dementia

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This message was authored by: Bcm

Message posted on ‎08 Oct 2025 01:26 PM

How to close a account on behalf of parent with dementia

Struggling to close my parent account due to them developing dementia but we don't have financial power of attorney so can't gain control to close account down ... any suggestions 

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This message was authored by: MightyQuinn

Message posted on ‎08 Oct 2025 01:51 PM

Re: How to close a account on behalf of parent with dementia

Posted by a Superuser, not a Sky employee. Find out more

Hi @Bcm   You need to get PoA or telephone Sky to see if they can help you.

Welcome to the Sky Community

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This message was authored by: PandJ2020

Message posted on ‎08 Oct 2025 02:02 PM

Re: How to close a account on behalf of parent with dementia

Posted by a Superuser, not a Sky employee. Find out more

Here's Sky's page on the matter: https://www.sky.com/help/articles/third-party-assistance

I am just another Sky customer and my views are my own even if you don't like the answers
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