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Discussion topic: How to change your address

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This message was authored by Peter8888 This message was authored by: Peter8888

How to change your address

I need to change my address to get phone delivered 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: How to change your address

Posted by a Superuser, not a Sky employee. Find out more

@Peter8888 

Do you only have Sky mobile services? 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Peter8888
Topic Author
This message was authored by Peter8888 This message was authored by: Peter8888

Re: How to change your address

Yes just my mobile 

This message was authored by caesarome This message was authored by: caesarome

Re: How to change your address

Posted by a Superuser, not a Sky employee. Find out more

@Peter8888 

You can either call Sky on the free 150 number and ask them to update it for you or we can alert Sky's messaging team who will contact you via here tomorrow so let us know if you would prefer to do this or call ?

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This message was authored by ckaighin94 This message was authored by: ckaighin94

Re: How to change your address

how do you get a agent to contact you on here thanks 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: How to change your address

Posted by a Superuser, not a Sky employee. Find out more

@ckaighin94 wrote:

how do you get a agent to contact you on here thanks 


@ckaighin94 

I presume it's for a change of address. Can you confirm the only Sky services you have are Sky mobile?


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by ckaighin94 This message was authored by: ckaighin94

Re: How to change your address

yes i only have sky mobile thanks 

This message was authored by caesarome This message was authored by: caesarome

Re: How to change your address

Posted by a Superuser, not a Sky employee. Find out more

@ckaighin94 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by ckaighin94 This message was authored by: ckaighin94

Re: How to change your address

thank you

This message was authored by ckaighin94 This message was authored by: ckaighin94

Re: How to change your address

they still havent contacted me mate how long do they usally take thanks 

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: How to change your address

Posted by a Sky employee

Thanks for escalating this. We’ve sent an invite to chat.

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