15 Sep 2023 06:44 PM
I need to change my address to get phone delivered
15 Sep 2023 06:48 PM
Posted by a Superuser, not a Sky employee. Find out moreDo you only have Sky mobile services?
15 Sep 2023 06:49 PM
Yes just my mobile
15 Sep 2023 07:48 PM
Posted by a Superuser, not a Sky employee. Find out moreYou can either call Sky on the free 150 number and ask them to update it for you or we can alert Sky's messaging team who will contact you via here tomorrow so let us know if you would prefer to do this or call ?
16 Sep 2023 11:13 AM
how do you get a agent to contact you on here thanks
16 Sep 2023 11:15 AM
Posted by a Superuser, not a Sky employee. Find out more
@ckaighin94 wrote:
how do you get a agent to contact you on here thanks
I presume it's for a change of address. Can you confirm the only Sky services you have are Sky mobile?
02 Oct 2023 01:48 PM
yes i only have sky mobile thanks
02 Oct 2023 01:49 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.
02 Oct 2023 01:51 PM
thank you
03 Oct 2023 12:30 PM
they still havent contacted me mate how long do they usally take thanks
03 Oct 2023 01:50 PM
Posted by a Sky employeeThanks for escalating this. We’ve sent an invite to chat.
No problem. Browse or search to find help, or start a new discussion on Community.
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