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Discussion topic: How many months for broadband/talk renewel?

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This message was authored by Pauline66 This message was authored by: Pauline66

How many months for broadband/talk renewel?

This month I received an email about renewing our contract for the internet and phone. On the email it says the new contract will be for twenty-four months, but when following the link to that option it says eighteen months on the page.  

 

So I wondered how many months it would be?

 

Any help is appreciated. 


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: How many months for broadband/talk renewel?

Posted by a Superuser, not a Sky employee. Find out more

All new contracts should have a 24 month minimum term.

Sky Stream and Sky Broadband customer

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: How many months for broadband/talk renewel?

Posted by a Superuser, not a Sky employee. Find out more

All new contracts should have a 24 month minimum term.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: How many months for broadband/talk renewel?

Posted by a Superuser, not a Sky employee. Find out more

@Pauline66 

As stated it changed to 24 months earlier this year. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: How many months for broadband/talk renewel?

Posted by a Superuser, not a Sky employee. Find out more

Although I believe it's still 12 months in the Republic of Ireland.

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