Discussion topic: How do you "Chat with a Sky Expert" ... Message always says unavailable?
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Message posted on 20 Aug 2025 10:50 AM
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How do you "Chat with a Sky Expert" ... Message always says unavailable?
How do you "Chat with a Sky Expert" ... Message always says unavailable?
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Message posted on 20 Aug 2025 11:01 AM
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Re: How do you "Chat with a Sky Expert" ... Message always says unavailable?
@El24 wrote:How do you "Chat with a Sky Expert" ... Message always says unavailable?
...when it's available.
What issue are you trying to resolve?
Message posted on 20 Aug 2025 11:11 AM
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Re: How do you "Chat with a Sky Expert" ... Message always says unavailable?
I made a complaint in writing and want to resolve the issue. Had text and email telling me I need to Message via Chat to confirm security before they can action. But it seems to be unavailable during open hours? Do I need to stay on the screen and it will suddenly be available or should I just keep trying later? Its unfuriating trying to speak to someone that can help.
Message posted on 20 Aug 2025 11:13 AM
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Re: How do you "Chat with a Sky Expert" ... Message always says unavailable?
The chat feature should be available so try logging in again.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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