20 Nov 2023 06:14 PMPosted by a Superuser, not a Sky employee. Find out more
There is no obligation for Sky to refund you but once your replacement box has arrived call Sky and ask the question.
20 Nov 2023 06:16 PMPosted by a Superuser, not a Sky employee. Find out more
At best it will be a credit from when reported to fixed. (Not a 'refund' as such)
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