Discussion topic: How do you claim a refund for delay in replacing box

This message was authored by: LizWest · ‎20 Nov 2023

Hard drive crashed. Lost all our recordings. Box not replaced for 5 days?

This message was authored by: Daniel0210 · ‎20 Nov 2023

There is no obligation for Sky to refund you but once your replacement box has arrived call Sky and ask the question.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: PandJ2020 · ‎20 Nov 2023

At best it will be a credit from when reported to fixed. (Not a 'refund' as such)

I am just another Sky customer and my views are my own

Discussion topic: How do you claim a refund for delay in replacing box

How do you claim a refund for delay in replacing box

All Replies

Re: How do you claim a refund for delay in replacing box

Re: How do you claim a refund for delay in replacing box

Was this discussion not helpful?