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Discussion topic: How do I merge 2 active Sky ID's one mobile and the other TV and Broadband?

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This message was authored by Adam_C This message was authored by: Adam_C

How do I merge 2 active Sky ID's one mobile and the other TV and Broadband?

I recently upgrade my sky broadband to fast fibre 100 and everything is working fine. However approximately 1 week before the change over from my old sky broadband I was able to access the MYSKY app and see my tv,broadband and Mobile products all under one login. I contacted SKY and they told me I had to create a new profile and login separately now to be able to manage my products... I did this but it is a pain in the rear to be honest each time I want to check something remembring to login and out and the correct emails and password configurations....

 

Does anyone know if you can merge accounts or sky id's?

 

 

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This message was authored by caesarome This message was authored by: caesarome

Re: How do I merge 2 active Sky ID's one mobile and the other TV and Broadband?

Posted by a Superuser, not a Sky employee. Find out more

@Adam_C 

Are you able to do this:

 

https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account

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