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Discussion topic: How do I contact sky when I’m deaf and my account has been restricted please?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: How do I contact sky when I’m death and my account has been restricted please?

Posted by a Superuser, not a Sky employee. Find out more

@Lauraj2302 

It's not new. Has been in place at least two years (the length of time I've been using the forum). 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Mark39 This message was authored by: Mark39

Re: How do I contact sky when I’m death and my account has been restricted please?

Posted by a Superuser, not a Sky employee. Find out more

@Lauraj2302 wrote:

Why can't you contact them if services are restricted seems ridiculous 


Not really. You're in breach of your contract if you don't pay your bill on time. 

Lauraj2302
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This message was authored by Lauraj2302 This message was authored by: Lauraj2302

Re: How do I contact sky when I’m death and my account has been restricted please?

Can't be helped when your struggling financially 

This message was authored by caesarome This message was authored by: caesarome

Re: How do I contact sky when I’m death and my account has been restricted please?

Posted by a Superuser, not a Sky employee. Find out more

@Lauraj2302 wrote:

Can't be helped when your struggling financially 


That is why as I said, you should have contacted Sky before the bill was due to be paid.

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