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Discussion topic: How do I cancel free trial of paramount, it said free trial yet I was charged £6.99 the same day

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This message was authored by: Jai21

How do I cancel free trial of paramount, it said free trial yet I was charged £6.99 the same day

I entered a supposedly free trial for paramount, I was charged £6.99 straightaway, I wish to cancel but can't see how to?
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This message was authored by: caesarome

Re: How do I cancel free trial of paramount, it said free trial yet I was charged £6.99 the same day

Posted by a Superuser, not a Sky employee. Find out more

There are two ways to do this:

 

For Sky Stream puck or Sky Q - Press Home on your Sky remote, then select My Sky at the bottom of the screen.
You’ll then see a screen with your purchases. Select Your products. You’ll then be asked to enter your Sky TV PIN number.

 

In the Mysky app on a phone or tablet.

Go to the TV section, then My Bill section, there will be a section listed Marketplace, under that click on View subscriptions.

You should be able to cancel it there.



Then follow the prompts to cancel.

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