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Discussion topic: House move - cancel broadband and move sky stream

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Louise206
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House move - cancel broadband and move sky stream

‎09 Dec 2024 10:40 PM

I'm moving house and I can't take my Sky broadband as we'll be tied to the developers own company. I want to take my Sky Stream and increase my package. I'm out of contract on both broadband and TV 

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Daniel0210
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Re: House move - cancel broadband and move sky stream

‎10 Dec 2024 04:58 AM

Posted by a Superuser, not a Sky employee. Find out more

@Louise206 
To cancel Broadband/Talk you need to contact Sky and give the required notice of 14 days. This link may help

https://www.sky.com/help/articles/cancel-sky-broadband

Return packaging for any equipment Sky expect back will be sent out to you near the end of the notice period. This will be sent to the current account address. Remember to keep any proof of posting indefinitely.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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