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Discussion topic: House move, Sky charges more money

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This message was authored by Mary19911 This message was authored by: Mary19911

House move, Sky charges more money

My broadband package is supposed to be £35 instead of over £50. I moved house, when on the phone with Sky advisor I was made sure that the contract will still remain at the same monthly price. Now it's up from 35 to over 50.

Lady on the phone said to not worry about the email I’ll get with £53 a month for a new package because it will go back to normal £35 after I’ve moved in.

They started charging me 53 anyways. What is happening?

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This message was authored by caesarome This message was authored by: caesarome

Re: House move, Sky charges more money

Posted by a Superuser, not a Sky employee. Find out more

@Mary19911 

What do your future bills show ?

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