7

Discussion topic: Home move mid contract

Reply
This message was authored by nicolacoveney001 This message was authored by: nicolacoveney001

Home move mid contract

I currently have skyQ and am mid contract. I'm looking at a home move and the new place doesn't have a dish installed, could I get the new sky stream option without installing a dish?


Best Answers
This message was authored by caesarome This message was authored by: caesarome Answer

Re: Home move mid contract

Posted by a Superuser, not a Sky employee. Find out more

This should be possible but it is set you call Sky and talk to them about this it at least as they will want to know what your new address is.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome Answer

Re: Home move mid contract

Posted by a Superuser, not a Sky employee. Find out more

This should be possible but it is set you call Sky and talk to them about this it at least as they will want to know what your new address is.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Home move mid contract

Posted by a Superuser, not a Sky employee. Find out more

The home move process would include a new dish if necessary.  They may allow you to switch to a different product but it may require a contract extension.

I am just another Sky customer and my views are my own
nicolacoveney001
Topic Author
This message was authored by nicolacoveney001 This message was authored by: nicolacoveney001

Re: Home move mid contract

To be honest I was trying to contact sky directly about it but I was directed here and not given an option to actually contact sky!

This message was authored by caesarome This message was authored by: caesarome

Re: Home move mid contract

Posted by a Superuser, not a Sky employee. Find out more

The options to contact Sky can be found at the bottom of this article:

 

https://www.sky.com/help/articles/home-move-start

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
nicolacoveney001
Topic Author
This message was authored by nicolacoveney001 This message was authored by: nicolacoveney001

Re: Home move mid contract

@PandJ2020 I don't think a dish can be installed which is why I'm asking about other options. I haven't yet bought the property but I don't want to buy it if I'm unable to have sky TV/internet.

This message was authored by caesarome This message was authored by: caesarome

Re: Home move mid contract

Posted by a Superuser, not a Sky employee. Find out more

Sky Stream and Sky Glass do not require a dish as all the content comes via an internet connection so it might be worth looking into either of these if you can't have a dish stalled.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Home move mid contract

Posted by a Superuser, not a Sky employee. Find out more

@nicolacoveney001 wrote:

I currently have skyQ and am mid contract. I'm looking at a home move and the new place doesn't have a dish installed, could I get the new sky stream option without installing a dish?


'mid contract' would mean Sky insisting you have Stream on a minimum term rather than a rolling subscription.

 

Despite what Sky says ("at least a 10Mb/s broadband ") , I'd suggest not even considering Stream if the address isn't showing as having 40Mbs or better.

 

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion