Hi my bill suppose to be 35 euro per month. But the direct debit showing 64 euros for this month

[Shibila]

Hi my broadband plan is 35 euros. Direct debit showing 64 euro this month. What will I do 

[Daniel0210]

@Shibila 
Discounts may have recently expired or be ending soon. Sky Ireland will have told you the date the discount was ending when you took it out. Perhaps compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discounts have ended the best deals are normally acquired by calling Sky Ireland to try to negotiate a new deal or potentially amend your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are much harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

[Shibila]

My discount for one year and plans ending on June 2025. So how come I pay October 2024 full amount 

[Daniel0210]

@Shibila 

We can't see you bills so compare the most recent bill to the previous one and see where it differs. 

[Shibila]

 can you see this screenshot shot showing direct debit showing 64.36 in 2 days. I know I missed I transaction previously which is taken September already. I don't know why again showing on October payment also 64.36

[Mark39]

That doesn't really mean much. Banks typically states the direct debit to be for the last amount taken. They can't know what the next direct debit payment will be for.

Check your Sky bill for how much Sky will actually charge you in October.

Edited to add: actually looking at the image again, as the next payment is due in 3 days time, they might conceivably know what Sky are going to charge on the due date. But still check your Sky bill to confirm the amount and for a breakdown of the charges.