Hi ive download my sky app but it has my old house address and says i dont have a contract with you

[Demitre]

Hi ive downloaded my sky app but it has my old house address on there and says i dont have a contract with you

[oldfella]

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@Demitre wrote:

Hi ive downloaded my sky app but it has my old house address on there and says i dont have a contract with you

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Hi @Demitre 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

[caesarome]

@Demitre 

You might need to setup a new account to use but before you do when you moved did you cancel Sky then sign up again at your new property ?