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Discussion topic: Hey ive cancelled sky i need a refund

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This message was authored by: Shellybooloki

Hey ive cancelled sky i need a refund

Can someone plz send a link to speak to someone to claim refund as I was told I have to wait till now to be able to?

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This message was authored by: caesarome

Re: Hey ive cancelled sky i need a refund

Posted by a Superuser, not a Sky employee. Find out more

@Shellybooloki 

When you had the chat a couple of weeks ago what did they tell you ?

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This message was authored by: Shellybooloki

Re: Hey ive cancelled sky i need a refund

They said come back on 14th then they can issue the refund as it was too soon

This message was authored by: caesarome

Re: Hey ive cancelled sky i need a refund

Posted by a Superuser, not a Sky employee. Find out more

@Shellybooloki 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

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This message was authored by: Greenfingers001

Re: Hey ive cancelled sky i need a refund

Thanks for escalating this. We’ve sent @Shellybooloki  an invite to chat.

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This message was authored by: Shellybooloki

Re: Hey ive cancelled sky i need a refund

Thanks @Greenfingers001 

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