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Discussion topic: Have switched from virgin to sky want to reclaim costs of early contract cancellation

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Avatar for Ray7771
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This message was authored by: Ray7771

Message posted on ‎19 Nov 2025 03:00 PM

Have switched from virgin to sky want to reclaim costs of early contract cancellation

Have  switched  from virgin to sky  and sky to buy out remaining  virgin  contract  need   a link from sky  to claim  200£  tv and broadband 

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎19 Nov 2025 03:05 PM

Re: Have switched from virgin to sky want to reclaim costs of early contract cancellation

Posted by a Superuser, not a Sky employee. Find out more

@Ray7771 

 

https://www.sky.com/help/articles/switching-credit-offer 

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Message posted on ‎19 Nov 2025 04:02 PM

Re: Have switched from virgin to sky want to reclaim costs of early contract cancellation

Posted by a Superuser, not a Sky employee. Find out more

It's upto £100 for broadband and £100 for TV.

 

You have to settle your bill with Virgin and then claim a credit on your Sky bill (Read the link posted previously).

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: caesarome

Message posted on ‎19 Nov 2025 04:08 PM

Re: Have switched from virgin to sky want to reclaim costs of early contract cancellation

Posted by a Superuser, not a Sky employee. Find out more

@Ray7771 

As advised above Sky doesn't buy out contracts so you need to pay Virgin what you owe and then supply Sky with the documents they require to get your claim in.

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This message was authored by: TimmyBGood

Message posted on ‎19 Nov 2025 06:23 PM

Re: Have switched from virgin to sky want to reclaim costs of early contract cancellation

Posted by a Superuser, not a Sky employee. Find out more
@PandJ2020 wrote:

It's upto £100 for broadband and £100 for TV.

Apparently recently changed to £100 for subscription television, £200 for broadband or £300 combined.

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BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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