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Discussion topic: Have forgotten my password to confirm my account as I wish to cancel it

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Rich682_
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This message was authored by Rich682_ This message was authored by: Rich682_

Have forgotten my password to confirm my account as I wish to cancel it

‎28 Jan 2024 06:54 PM

Require reset of password as I have forgotten it, I am trying yo cancel my subscription to sky

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Have forgotten my password to confirm my account as I wish to cancel it

‎28 Jan 2024 07:15 PM

Posted by a Superuser, not a Sky employee. Find out more

@Rich682_ 

I presume you mean your telephone password so allow Sky to confirm your identity and that you're the account holder. Explain you can't remember it and they should be able to verify your details by other means. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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