1

Discussion topic: Got huge 1st bill...was promised 50 e per months

Reply
This message was authored by Elizabeth+pat This message was authored by: Elizabeth+pat

Got huge 1st bill...was promised 50 e per months

Was promised 50 e per month..got huge 1st bill. .what can I do

Best Answers
This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Got huge 1st bill...was promised 50 e per months

Posted by a Superuser, not a Sky employee. Find out more

@Elizabeth+pat 
Your first couple of bills are usually higher, basically due to the dates they cover (over the usual 28 days). In effect you’ll be charged from the date of the activation up until the end of that billed month, and for the next month in advance. Check out your future bills to see if they reflect the amount you were expecting. Also see these links

https://www.sky.com/help/articles/understanding-my-bills

and

https://www.sky.com/manage/bill/future


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

View this Answer within the discussion

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Got huge 1st bill...was promised 50 e per months

Posted by a Superuser, not a Sky employee. Find out more

@Elizabeth+pat 
Your first couple of bills are usually higher, basically due to the dates they cover (over the usual 28 days). In effect you’ll be charged from the date of the activation up until the end of that billed month, and for the next month in advance. Check out your future bills to see if they reflect the amount you were expecting. Also see these links

https://www.sky.com/help/articles/understanding-my-bills

and

https://www.sky.com/manage/bill/future


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion