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Discussion topic: Gain access to account via correct email address

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Avatar for Clairemary1975
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This message was authored by: Clairemary1975

Message posted on ‎15 Nov 2024 11:50 PM

Gain access to account via correct email address

I can not gain my account via my email only my ex partners and I have tired changed his email details and it won't allow me says it can't update change 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎16 Nov 2024 05:40 AM

Re: Gain access to account via correct email address

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@Clairemary1975 

What is happening when you try to login to this account and is ot the household email address that you are trying to change ?

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