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Discussion topic: From March why am I been charged for Ultra HD ?

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This message was authored by BradZeller This message was authored by: BradZeller

From March why am I been charged for Ultra HD ?

From March why am I been charged for Ultra HD ? I was told it was free , can I cancel this please


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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: From March why am I been charged for Ultra HD ?

Posted by a Superuser, not a Sky employee. Find out more

@BradZeller  It may only have been free for a certain length of time 

 

you would have to call sky directly and give 31 days notice to cancel 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: From March why am I been charged for Ultra HD ?

Posted by a Superuser, not a Sky employee. Find out more

@BradZeller  It may only have been free for a certain length of time 

 

you would have to call sky directly and give 31 days notice to cancel 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by booler74 This message was authored by: booler74

Re: From March why am I been charged for Ultra HD ?

I have just noticed this also that I have been getting charged Ultra HD, which is increasing next month, despite me not being able to use any UHD.  Is there any option to remove this?

This message was authored by GD1 This message was authored by: GD1

Re: From March why am I been charged for Ultra HD ?

Posted by a Superuser, not a Sky employee. Find out more

@booler74  The post above yours which is marked as the answer advises what you need to do.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: From March why am I been charged for Ultra HD ?

Posted by a Superuser, not a Sky employee. Find out more

What I experienced in the past is that the discount matched the list price.

 

e.g. £4-£4=£0.  However, the list price can change but the discount remains, e.g. £5-£4=£1

I am just another Sky customer and my views are my own
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