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Discussion topic: Free trail of Sports

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This message was authored by Debbiemags This message was authored by: Debbiemags

Free trail of Sports

I have taken up the offer of a 4 week trail of sky sports buti would like to cancel it after the 4 weeks but you have to give 31 days notice so need to do it straight away. Can't seems to find out how to do it can anyone help? Thanks
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This message was authored by caesarome This message was authored by: caesarome

Re: Free trail of Sports

Posted by a Superuser, not a Sky employee. Find out more

@Debbiemags 

As you have said you do need to contact Sky and give them 31 days notice to cancel it, so you can either call or use the messaging service to do this.

 

https://www.sky.com/help/articles/cancel-sky-tv

 

Select "No, I still need help" at the bottom of the page on the above link.

 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Free trail of Sports

Posted by a Superuser, not a Sky employee. Find out more

@Debbiemags 

Quickest way is by calling Sky. From a Sky Talk landline or a Sky mobile dial 150 to call Sky (free).

Alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and a 0333 number is displayed.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.
(The forum doesn’t allow us to type the numbers in full).

Similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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