11 Mar 2023 01:25 PM
I have an 18 months contract with sky signature, HD & sky sports. This is 'discounted' according to the renewal confirmation.
I have an offer for a free Ultimate TV add on for four months.
If I decide to cancel the Ultimate TV add on what happens to the pricing on my contract items ?
Part of the small print at the end of the email Ultimate TV offer says (confusingly to me !)
"If you remove the Ultimate TV Add On, you will pay standard in-contract price for all packs (£29pm for Sky Signature and £6pm for Ultimate TV Add On) "
Thanks in advance for any help/advice
11 Mar 2023 01:28 PM
Posted by a Superuser, not a Sky employee. Find out moreGoing by that small print it might mean that you will see an increase on the rest of your TV package but as always with this it isn't clear what will actually happen until it is removed from your account,
13 Mar 2023 08:25 AM
I rang Sky & was assured that if I cancelled/removed Sky Ultimate then my in-contract items would remain at the price they would be at if I had never taken up the offer. I think I have a standard in-contract discount on Signature & Sports.
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