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Discussion topic: Forgot password originally used as this is needed apparently to cancel sky movies

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This message was authored by Snowdon1 This message was authored by: Snowdon1

Forgot password originally used as this is needed apparently to cancel sky movies

All I want to do is cancel sky cinema,but I can't because I can't remember the original password I used when I started with sky 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Forgot password originally used as this is needed apparently to cancel sky movies

Posted by a Superuser, not a Sky employee. Find out more

@Snowdon1 

If you've previously called Sky they should have agreed a telephone password with you to verify your identity when calling. If that is what you've forgotten call again and if promptedvtell them you've forgotten it. They'll use other means to confirm your identity and then you set set a new password with them.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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