Discussion topic: Financi

This message was authored by: Sara36 · ‎05 Apr 2024

I am having financial difficulties this month is there any options to enable me more time to pay and keep my services active

This message was authored by: GD1 · ‎05 Apr 2024

@Sara36 You're not talkimg to Sky Customer services, nor will they keep services on if you miss this months payment, they will attempt to take a direct debit on the due date then again 10 days later if the 1st one fails, after this point services will be restricted.

No Adviser can override this.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: caesarome · ‎05 Apr 2024

@Sara36

Other than this:

https://www.sky.com/help/articles/support-with-financial-difficulty

All you can do is to speak to Sky by calling them to see if they will offer you a discount if you are paying the list price for your package. If they offer you something you will need to make your mind up there and then and it will come with a 18 month contract.

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Discussion topic: Financi

Financi

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