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Discussion topic: Final bill before end of contract

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This message was authored by: Luke-Boy

Final bill before end of contract

I need a final bill dating to 6th December to give my new tv provider, who messed up by not cancelling sky tv. There's a time limit on this and so I can't wait until after the 6th to see it in my sky app

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This message was authored by: SKY1992bf

Re: Final bill before end of contract

Posted by a Superuser, not a Sky employee. Find out more

@Luke-Boy  You won't get it any earlier I'm afraid skys billing process is fully automated and can't be overridden 

 

 


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This message was authored by: caesarome

Re: Final bill before end of contract

Posted by a Superuser, not a Sky employee. Find out more

@Luke-Boy wrote:

to give my new tv provider, who messed up by not cancelling sky tv. 


Your new TV provider is not responsible for cancelling Sky TV as that is down to you to give Sky 31 days notice to have it cancelled, 

 

If this bill is dated up to the 6thDecember then it should be viewable now as a future bill,

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This message was authored by: MarkGoldsmith

Re: Final bill before end of contract

Posted by a Superuser, not a Sky employee. Find out more

@Luke-Boy wrote:

I need a final bill dating to 6th December to give my new tv provider, who messed up by not cancelling sky tv. 


Another provider cannot cancel a Sky TV subscription, only the account holder can do that.

 

Only the broadband service can be cancelled by another provider when you switch to them as part of the standard OFCOM switching process.

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