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Discussion topic: Feedback on Customer Support

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This message was authored by StIvesSky This message was authored by: StIvesSky

Feedback on Customer Support

I have just received an SMS from Sky asking me to give marks to the Customer Services agent with whom I spoke yesterday.  I was very impressed with the service so wanted to reply with a "10" however I keep getting a message "Not Delivered".  Is there a problem my end or their end?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Feedback on Customer Support

Posted by a Superuser, not a Sky employee. Find out more

@StIvesSky 

If you know the name of the agent it'll be worth leaving a post on the Send Thanks To Sky board

https://helpforum.sky.com/t5/Send-Thanks-to-Sky/idb-p/sendthanks

 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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