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Discussion topic: Ex partner taking out sky account not paying and im recieving debt letters

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This message was authored by Jac64 This message was authored by: Jac64

Ex partner taking out sky account not paying and im recieving debt letters

My husbands ex partner has taken out a sky contract and not paid they have been split up since 2006 and this was taken out 2017 she hasnt paid it were now receiving bayliffs letters for the amount she owes 

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Ex partner taking out sky account not paying and im recieving debt letters

Posted by a Superuser, not a Sky employee. Find out more

@Jac64  Who's the named account holder your husband or the ex as only that person is liable for the account 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by Mark39 This message was authored by: Mark39

Re: Ex partner taking out sky account not paying and im recieving debt letters

Posted by a Superuser, not a Sky employee. Find out more

If the account was in her name and the bailiffs letters are addressed to her, iyou and your husband need not be concerned. It's her responsibility.

This message was authored by caesarome This message was authored by: caesarome

Re: Ex partner taking out sky account not paying and im recieving debt letters

Posted by a Superuser, not a Sky employee. Find out more

If these letters are in the ex partners name then she is responsible for the debt and not your husband.

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Jac64
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This message was authored by Jac64 This message was authored by: Jac64

Re: Ex partner taking out sky account not paying and im recieving debt letters

No its in his name her address

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Ex partner taking out sky account not paying and im recieving debt letters

Posted by a Superuser, not a Sky employee. Find out more

@Jac64  Unless @caesarome and @Mark39 can advise further I would report this in the first instance to the relevant authorities as fraudulent activity if she as deliberately put the account in his name 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by caesarome This message was authored by: caesarome

Re: Ex partner taking out sky account not paying and im recieving debt letters

Posted by a Superuser, not a Sky employee. Find out more

@SKY1992bf wrote:

I would report this to the relevant authorities as fraudulent activity 


The issue @Jac64 might have is proving it was taken our fraudulently especially if it was setup online.

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Jac64
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This message was authored by Jac64 This message was authored by: Jac64

Re: Ex partner taking out sky account not paying and im recieving debt letters

@Superuser  i thought it would be fraud tbh iv been on the phonr to the bayliffes they said nothing they can do

This message was authored by Mark39 This message was authored by: Mark39

Re: Ex partner taking out sky account not paying and im recieving debt letters

Posted by a Superuser, not a Sky employee. Find out more

@Jac64 As a first step your husband should probably report it to the Police. I'd suggest your,husband contacts Sky and if they can't help, then getting professional advice for example from Citizens Advice, on how to deal with the bailiffs engagement.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Ex partner taking out sky account not paying and im recieving debt letters

Posted by a Superuser, not a Sky employee. Find out more

@Jac64 

The police will point you towards Action Fraud in the first instance…

https://www.actionfraud.police.uk/

 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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