Email issues

[Michael+end]

Just signed up put email is connected to a old account and not showing my new one? 

[SKY1992bf]

@Michael+end If you left Sky and are rejoining after more than 12 months away your old account would have been closed and a new one created

If you want to use the same email address as the old account you need to remove and replace it with a different address on the old account first

You can do this yourself via this link

https://www.sky.com/myaccount/my-details#M1014

Once done your free to create a new sky id using the same email address here

https://www.sky.com/help/articles/sky-id-start#M1014

[caesarome]

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@Michael+end wrote:

Just signed up put email is connected to a old account and not showing my new one? 

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All you should need to do is to delete the email from the old account, you might need to put another on in there but it doesn't matter what you enter. The exit and logout then login to your next account if you have already set it up.