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Discussion topic: Ellis

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This message was authored by ssonyell14 This message was authored by: ssonyell14

Ellis

i put in a complaint nearly two months ago why am I getting charged for kids package when I asked for it two months ago to be canneled and yuu ok still charged me two months on 

I renewed my contract two weeks ago and said I wanted my Netflix reduced to £4.50 with adds and the lady on the phone said it would take 4 days to change still hasn't. You can check the phone conversation 

if this isn't changed you can cancel my package all together with sky 

 

really not happy with the service I've been given 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Ellis

Posted by a Superuser, not a Sky employee. Find out more

@ssonyell14 
You aren’t contacting Sky Customer Services by posting on here. This is a customer to customer forum where we try to help each other. Sky wont respond to a complaint via the forum so you'll need to contact them for updates. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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