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Discussion topic: Early Payment

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This message was authored by Stephen791 This message was authored by: Stephen791

Early Payment

I would like to know what happens when I pay my Sky stream bill early from the Direct Debit date as ive paid my bill of £121.00 on the 4th of September 2023 it was due to come of on the 7th of September by Direct Debit bit I had to pay the bill early so I could guarantee that the full amount if money would be in my direct debit account to cover the payment and that no more payments would be taken out for other bills leaving the amount in my account to pay my Sky stream so I hope that I will not be billed again for this payment and I would appreciate it if you would email me back and tell me Yours Sincerely Stephen Robert Gillespie
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This message was authored by caesarome This message was authored by: caesarome

Re: Early Payment

Posted by a Superuser, not a Sky employee. Find out more

@Stephen791 

You are not emailing Sky by posting where you did on here as that is a place where people posts questions to other Sky customers about issues with their email account.

 

To answer your question, there is a chance that the bill will still be taken by the direct debit so as today is the 7th and is your usual billing date have you checked to see what your online bill here shows:

 

https://www.sky.com/manage/bill/

 

Does it show your manual payment perhaps as a credit and does it show that it has also been taken by the direct debit ?

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This message was authored by Mark39 This message was authored by: Mark39

Re: Early Payment

Posted by a Superuser, not a Sky employee. Find out more

It's too late to stop the direct debit being attempted on the normal due date. Your manual payment will be collected as a credit against your next bill, leaving this month's bill unpaid, if payment can't be taken on the usual date.

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