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Discussion topic: Downgrade

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This message was authored by Shannon24 This message was authored by: Shannon24

Downgrade

Hello I can't remember my details for my Netflix account so I need to cancel it then rejoin but the live chat isn't working how else can I do this without ringing?

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Downgrade

Posted by a Sky employee

Are you not able to go through the forgotten log in info via netflix? 

https://www.netflix.com/gb/LoginHelp#

 

You can get a a reminder of the details and then reset them. 

Thanks

Lisa - Sky Tech Team Expert
Shannon24
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This message was authored by Shannon24 This message was authored by: Shannon24

Re: Downgrade

Unfortunately I'm not as I don't remember my email address details so Netflix told me to make a new account but I was wondering if I do this will I get charged twice from sky and will I still get it for the same price 

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