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Discussion topic: Downgrade my package. Unable to complete online and sky not contactable
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This message was authored by: MOC96
Message posted on 12 Oct 2025 11:53 AM
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Downgrade my package. Unable to complete online and sky not contactable
Trying to downgrade my package and unable to do it online. Sky not progressing me to an agent by phone
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 12 Oct 2025 12:00 PM
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Re: Downgrade my package. Unable to complete online and sky not contactable
You will have to speak to Sky so try saying nothing when asked anything by the bot and remain on the line.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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