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Discussion topic: Downgrade my package. Unable to complete online and sky not contactable

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This message was authored by: MOC96

Downgrade my package. Unable to complete online and sky not contactable

Trying to downgrade my package and unable to do it online. Sky not progressing me to an agent by phone

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This message was authored by: caesarome

Re: Downgrade my package. Unable to complete online and sky not contactable

Posted by a Superuser, not a Sky employee. Find out more

@MOC96 

You will have to speak to Sky so try saying nothing when asked anything by the bot and remain on the line.

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