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Discussion topic: Doesn't take money out

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This message was authored by: Hofud

Message posted on ‎04 Oct 2025 01:29 PM

Doesn't take money out

Every month, I keep having the same issue of sky texting me saying they couldn't take payment, I always have money in my account, and it never shows up on my bank... how can I fix this because its very frustrating
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This message was authored by: caesarome

Message posted on ‎04 Oct 2025 01:37 PM

Re: Doesn't take money out

Posted by a Superuser, not a Sky employee. Find out more

@Hofud 

Assuming you are trying to pay by a direct debit are your details correct on your account, if they are have you spoken to both Sky and yiur bank about this ?

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