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This discussion topic has been answered Discussion topic: Discovery+ still linked to Sky after cancellation

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This message was authored by: tj_harding

Discovery+ still linked to Sky after cancellation

I've cancelled my Sky TV subscription and now I want to re-subscribe to Discovery+ direct but I can't because my Discovery account is still showing "discovery+ via Sky".

 

Is there any way of unlinking Sky from my Discovery account?  Discovery say that they can't do it and I can't get hold of anybody at Sky because I don't have a subscription anymore!


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This message was authored by: tj_harding Answer

Re: Discovery+ still linked to Sky after cancellation

Thank you but it looks like my account has been unlinked now and I just had to wait a bit longer than I was expecting.  I appreciate you looking at it though.

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This message was authored by: Greenfingers001

Re: Discovery+ still linked to Sky after cancellation

Hi there tj_harding , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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This message was authored by: tj_harding Answer

Re: Discovery+ still linked to Sky after cancellation

Thank you but it looks like my account has been unlinked now and I just had to wait a bit longer than I was expecting.  I appreciate you looking at it though.

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